Local Delivery (Calgary only)
- Free local delivery on orders over $50.00
- $15.00 delivery fee on orders under $50.00
- Local delivery is available Monday - Sunday
- Place an order by 12:00 PM for same-day delivery
- Deliveries go out after 1:00 PM and will arrive within 3-4 Hrs Weather permitting.
- DELIVERY FEE IS NON-REFUNDABLE
- Returned deliveries or undeliverable that are sent back have $7.00 return fee.
- ABUSE OR DISRESPECT TOWARDS THE DRIVER(S) WILL NOT BE TOLERATED AND WILL RESULT IN TERMINATION OF FUTURE SERVICE
- ID of RECIPIENT ONLY must be verified before order can be released
Shipping Policy ( Canada wide)
Cloud Chaserz INC will try to ship all In-stock orders that get placed prior to 1:00 PM MST the same day. In some situations though it may take up to 3 days to process and ship your order.
All Packages are shipping via Canada Post for domestic orders. All shipping rates are calculated on the checkout page.
Proof of Age Required.
We require Adult signature option on every single package, no exceptions.
Because we utilize this option for all shipments, signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age to sign and receive the package.
IF WE HAVE A PACKAGE RETURNED BECAUSE AGE CANNOT BE VERIFIED, YOU WILL BE CHARGED A 50% RESTOCKING FEE AS WELL AS ALL SHIPPING CHARGES.
ALL ORDERS WILL REQUIRE PROOF OF AGE BY CANADA POST
We offer free expedited shipping on all domestic orders when you purchase $50 or more before taxes. We usually utilize Canada Post Expedited shipping option for these orders.
Please note, if you receive a tracking number during a weekend or major holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day. (Usually Monday)
We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.
Typically, In-stock orders placed before 1:00 PM MST will go out the same day.
Shipping times in Canada using Free Shipping option
• British Columbia - Appx 3 Business Days
• Alberta - Appx 3 Business Days (Calgary = 1 Day, Edmonton = 2 Days)
• Saskatchewan - Appx 4 Business Days (Saskatoon & Regina = 3 Days)
• Manitoba - Appx 4 Business Days
• Ontario - Appx 6 Business Days
• Quebec - Appx 7 Business Days
• New Brunswick - Appx 8 Business Days
• Nova Scotia - Appx 8 Business Days
• PEI - Appx 8 Business Days
• Newfoundland - Appx 8 Business Days
• Nunavut - Appx 13 Business Days
• Northwest Territories - Appx 13 Business Days
• Yukon - Appx 13 Business Days
Please note all shipping times are appx and may be delayed if you live in a remote area of your province or if the shipping carrier has weather delays. If you require your package sooner than we offer with the free shipping option you can upgrade to Xpresspost for a fee and usually gets to you in half the amount of time.